Privacy Policy | Shiv Elevators

This Privacy Policy explains how Shiv Elevators (“we”, “us”, “our”) collects and uses personal information when you visit this website or contact us. We handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Information we collect

Enquiry details you submit through our forms: your name, phone number, email address, the service you are interested in and your message.
Technical information such as your IP address, browser type and the page from which you submitted an enquiry, used to prevent spam and abuse.
Analytics data (if enabled) about how visitors use the website, collected in aggregate through cookies.

How we use your information

To respond to your enquiry, arrange site visits and send quotations.
To provide and administer the services you request from us.
To keep our website secure and prevent fraudulent or automated submissions.
To improve our website and services.

We do not sell your personal information. We do not send marketing messages unless you have agreed to receive them.

Sharing of information

We share personal information only with service providers who help us operate our business (such as email or hosting providers), and only to the extent needed, or where required by law.

Data retention

We keep enquiry records for as long as needed to respond to you and manage any resulting service relationship, and for any period required by law.

Your rights

You may ask us to access, correct or delete the personal information we hold about you, or withdraw consent you have given, by emailing us at the address below.

Cookies

This website uses a session cookie needed for forms to work securely. If analytics is enabled, analytics cookies are also used. You can control cookies through your browser settings.

Contact

For any privacy questions or requests, contact us at shivelevators.in@gmail.com or write to Navjeevan Co-operative Housing Society Ltd., Room No. 5, Carter Road No. 4, Borivali (East), Mumbai – 400066.

We may update this policy from time to time. The latest version will always be available on this page.